Jackdaw¶

This page gives an overview of the service, describing its current status, where and how it's developed and deployed, and who is responsible for maintaining it.

Service Description¶

Jackdaw provides a database that holds consolidated user administration records for staff and students in the University. Jackdaw get daily feeds from CamSIS, CHRIS, the Card Office and daily feeds out to a variety of services/systems.

Service Status¶

Jackdaw is currently live.

Contact¶

Technical queries and support should be directed to servicedesk@uis.cam.ac.uk and will be picked up by a member of the team working on the service. To ensure that you receive a response, always direct requests to servicedesk@uis.cam.ac.uk rather than reaching out to team members directly.

Issues discovered in the service or new feature requests should be opened as GitLab issues here (DevOps and Service Manager only).

Environments¶

Current infrastructure¶

Jackdaw is being re-development. During this time, the application has been moved to more stable hardware, and the database has been split away from the application.

Name	URL	Supporting VMs
Production	https://jackdaw.cam.ac.uk	jackdaw-live1.srv.uis.cam.ac.uk
		jackdaw-live2.srv.uis.cam.ac.uk
Test	https://jackdaw-test.srv.uis.cam.ac.uk/	jackdaw-test1.srv.uis.cam.ac.uk
		jackdaw-test2.srv.uis.cam.ac.uk
Database	Live	jdbc:oracle:thin:@//ocm.admin.cam.ac.uk:1545/jackdaw.srv.uis.private.cam.ac.uk
	Test	jdbc:oracle:thin:@//ocm.admin.cam.ac.uk:1545/jackdawt.srv.uis.private.cam.ac.uk

Source code¶

The source code for future Jackdaw development is under the https://gitlab.developers.cam.ac.uk/uis/devops/iam/jackdaw-sunset group.

Technologies used¶

The following gives an overview of the technologies Jackdaw is built on.

Category	Language	Framework(s)
Server	Perl PerlToolKit PLSQL	Apache mod_perl
Client	Jquery
Database	Oracle

Operational and other documentation¶

The following gives and overview of how Jackdaw is deployed and maintained.

How and where Jackdaw is deployed¶

Jackdaw is deployed to a pair of servers and uses Keepalived to manage a VIP:

graph LR
    A[Client] ---> B[Keepalived<br/>131.111.8.21]
    subgraph Application
        B -- "http(s)" --> C["jackdaw-live1<br/>131.111.8.18"]
        B -- ssh --> C["jackdaw-live1<br/>131.111.8.18"]
        B -- "http(s)" --> D[jackdaw-live2<br />131.111.8.19]
        B -- ssh --> D[jackdaw-live2<br />131.111.8.19]
    end
    subgraph Database
        C --> E[(Oracle)]
        D --> E[(Oracle)]
    end

Deploying a new release¶

New releases are deployed via Ansible. Each server should be set to maintenance mode then the run-ansible-playbook.sh should be run limited to the node in maintenance mode. e.g.

# On jackdaw-live1
touch /maintenance_mode

# On client machine
eval $(op signin)
source ./jackdaw-live-setup
./run-ansible-playbook.sh -i jackdaw-live jackdaw-useradmin-playbook.yml --diff --limit jackdaw-live1

# On jackdaw-live1
rm /maintenance_mode

# On jackdaw-live2
touch /maintenance_mode

# On client machine
./run-ansible-playbook.sh -i jackdaw-live jackdaw-useradmin-playbook.yml --diff --limit jackdaw-live2

# On jackdaw-live2
rm /maintenance_mode

Other documnetation¶

Service Management¶

The Team responsible for this service is Wilson Team.

The Tech Lead for this service is TBC.

The Service Owner for this service is vkhs1.

The Service Manager for this service is ukd20.

The Product Manager for this service is TBC.

The following engineers have operational experience with this service and are able to respond to support requests or incidents: