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This page gives an overview of the service, describing its current status, where and how it's developed and deployed, and who is responsible for maintaining it.

Service Description

Jackdaw provides a database that holds consolidated user administration records for staff and students in the University. Jackdaw get daily feeds from CamSIS, CHRIS, the Card Office and daily feeds out to a variety of services/systems.

Service Status

Jackdaw is currently live.


Technical queries and support should be directed to and will be picked up by a member of the team working on the service. To ensure that you receive a response, always direct requests to rather than reaching out to team members directly.

Issues discovered in the service or new feature requests should be opened as GitLab issues here (DevOps and Service Manager only).


Jackdaw is currently deployed to the following environment:

Name URL Supporting VMs
Production https:/ (standby) (standby) (test)

Different combinations of database, web server and pages are accessed via urls of the format:[:PORT]/~/[DatabaseName]/[TypeofPage]



  • (same as
    • Production server backed by production database and production pages
  • (same as
    • Production server backed by production database test pages
    • Test server backed by production database (should be used with caution)
    • Production server backed by develop/test/experiment DB - harmless good for what it is
    • Good for testing DB patches, httpd config and test pages

Source code

The source code for future Jackdaw development is under the group.

Multiple RCS directories on the production server replicated to standby servers using bespoke Replication Manager.

Technologies used

The following gives an overview of the technologies Jackdaw is built on.

Category Language Framework(s)
Server Perl/v5.18.2 PerlToolKit PLSQL Apache/2.2.34 (Unix) mod_perl/2.0.8
Client Jquery

Operational and other documentation

Service Management and tech lead

The service owner for Jackdaw is Vijay Samtani

The service manager for Jackdaw is Dr Ujjwal Das

The following DevOps engineers have access to the Jackdaw service: