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Contacts and emergencies

First contact should almost always be made through the UIS service desk. Their contact details are available on a UIS Intranet page. If you are not a member of UIS, we re-publish the details below but note that the intranet site is canonical:

Tip

If you are a DevOps member wishing to give the service desk a "heads up", the correct contact is servicedeskmanager@uis.cam.ac.uk.

The remaining contact details should ordinarily only be used by the service desk when escalating an incident. Please do not attempt to circumvent the process by emailing us directly.

We have some service-specific contact addresses which should be used when contacting us about the corresponding service:

You can send us GPG encrypted files or email by using our GPG public keys.

The generic email address for the team is uis-devops-division@lists.cam.ac.uk.